WARRANTY WEEK
Warranty
Best Practices

Webinar Series

Long overlooked, warranty operations present an opportunity for improved efficiencies, reduced costs, and increased revenue. Leverage knowledge gleaned from successful warranty processes implemented by other leading businesses with Warranty Week's "Warranty Best Practices" Webinar Series.

The industry's only seminars focused on warranty-related issues will be held monthly and hosted by Warranty Week's Editor, Eric Arnum. By participating in the sessions you'll meet the industry experts, learn from other's success, and hear what works when it comes to best warranty practices.

Warranty Benchmarking - Comparatively Speaking

Tuesday, September 16th 2:00 - 3:00 p.m. EST

Click here to view/listen to the presentation and recording of the live session

When it comes to warranty costs and reserves how does your organization compare to others? An estimated $21.1 billion is spent annually on warranty costs, are you spending more or less than average?

Featuring Eric Arnum, Warranty Week Editor and guests
Michael Blumberg, COO, D.F. Blumberg Associates
Alex Greene, Warranty Manager, TRW Automotive

The first session of Warranty Week's "Warranty Best Practices" Webinar Series focuses on benchmarking your warranty costs against the expenditures of other companies. Session participants will:

  • Find out how to research your competitor's warranty policies, terms, and costs
  • Learn about the latest technology that others use to create and operate a warranty management system
  • Understand how they connect warranty systems to supply chain service, shipping, quality control and accounting
  • Gain feedback from customers through surveys and market research
  • Use warranty data to cut costs and to improve manufacturing quality and customer satisfaction

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