| Warranty
Benchmarking - Comparatively Speaking
Tuesday,
September 16th 2:00 - 3:00 p.m. EST
Click
here to view/listen to the presentation and recording of the live
session
When
it comes to warranty costs and reserves how does your organization
compare to others? An estimated $21.1 billion is spent annually
on warranty costs, are you spending more or less than average?
Featuring
Eric Arnum,
Warranty Week Editor and guests
Michael
Blumberg, COO, D.F. Blumberg Associates
Alex Greene,
Warranty Manager, TRW Automotive
The
first session of Warranty Week's "Warranty Best Practices"
Webinar Series focuses on benchmarking your warranty costs against
the expenditures of other companies. Session participants will:
- Find
out how to research your competitor's warranty policies, terms,
and costs
- Learn
about the latest technology that others use to create and operate
a warranty management system
- Understand
how they connect warranty systems to supply chain service, shipping,
quality control and accounting
- Gain
feedback from customers through surveys and market research
- Use
warranty data to cut costs and to improve manufacturing quality
and customer satisfaction
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