Entigo, the expert in warranty chain management, has helped the world's leading manufacturers develop and implement warranty best practices. Entigo Catalyst is a strategic assessment, performed by the warranty experts at Entigo, of a business' current warranty processes and operations. Based on the results of the Entigo Catalyst assessment, companies can make an informed investment decision on implementing new technology based on quantitative and qualitative facts, not fiction.

The four step Entigo Catalyst process starts by developing an understanding of the company's unique warranty business drivers and challenges, and mapping them back to the strategic initiatives of the organization. Strategies to overcome obstacles are established and any special processing requirements are defined. Warranty best practices leveraged by other large-scale organizations are identified for the company's business based on comparable needs. The end-result of Entigo Catalyst strategic assessment is a business case proving financial improvement and a prototype to visualize a potential solution.

The Entigo Catalyst process typically spans two to four weeks. Once completed, the company receives a thorough assessment of their warranty operation and extensive documentation that supports the return on technology investment that includes:

• Business Process Improvement Recommendations
• Business Requirements Assessment
• Cost/Benefit Report and ROI Analysis
• Customized Prototype
• Project Description and Scope
• Implementation Schedule
• Internal Roll-Out Plan

A critical step in the Entigo Catalyst process is the Business Requirements Review. This needs-driven study documents the business process optimization solutions and determines the most effective way to implement a warranty chain management application. By identifying the impact of a warranty process improvement on the company's financial and operational goals, a technology investment can be implemented with more confidence and less risk.

By implementing Entigo Catalyst assessment a business will:

• Identify key warranty chain problems and prioritize opportunities.
• Quantify and summarize the benefits of implementing a warranty solution.
• Identify obstacles and determine strategies to overcome them.
• Define the "gaps" or special processing requirements and map appropriate extensions.
• Document the existing infrastructure and demand chain.
• Develop a deployment road map, including the multiple phases, timing, resource requirements, performance metrics and ROI.

For more information on Entigo Catalyst, please contact info.request@entigo.com.