MALVERN, Pennsylvania - September 17, 2003 - Entigo Corporation today announced that independent analyst firm AMR Research highlighted Entigo as a leader in providing warranty management solutions for enterprises, in the AMR Research Report, Looking for Cash: Warranty Management Is a Good Place to Start, August 28, 2003. Entigo received a Best In Class ranking for business rules administration, claim processing, fraud prevention and returns management.
"Companies look at the warranty management process as an opportunity to reduce costs, protect market share, free up cash, and increase earnings to generate a proven return. Best practices in warranty management reduce the process cost, emphasize supplier recovery, and create new warranty products, thereby returning millions of dollars to the business," said Marc McCluskey, in the AMR Research Report. "Companies need to get a handle on their overall warranty process and reduce the amount of work required to manage the process and verify entitlements.
"Entigo Warranty is the most comprehensive warranty chain management solution available that helps enterprises drive operational efficiency, increase customer satisfaction and improve the bottom line," said Steve Layne, president and CEO of Entigo. "By leveraging Entigo Warranty, enterprise customers like ArvinMeritor, Volvo/Mack Trucks and Eaton, among others, are reducing costs and increasing profitability."
Entigo Warranty solves core business issues with warranty and claims processing by leveraging advanced technology, such as a J2EE platform, to deliver reliable, scalable, enterprise-class solutions. Sophisticated business rules automate claims processing for the majority of claims and highlight claims outside the normal scope for further review. The Web-enabled solution provides more efficient access for companies in the warranty chain including manufacturers, suppliers, dealers and service centers.
According to the AMR Research Report, May 30, 2003, most companies can generate benefits by "reducing the amount of work required to manage the warranty process and verify entitlements. Integrating the warranty process much tighter with point of warranty claim creation...can eliminate much of the waste in the back end of the process."
Entigo Warranty 4.0 is available immediately; Entigo offers various pricing packages based on each customer's specific warranty management needs.
About Entigo
Entigo is the world's leading provider of warranty chain management solutions. With the Entigo WarrantyTM platform, customers save millions through efficient and accurate claims processing, increased supplier cost recovery, and accelerated problem identification and resolution. Entigo's Fortune 500 customers include ArvinMeritor, Carrier Corporation, Eaton, Ford Motor Company, GE Lighting Europe, General Motors Corporation, Honeywell Aerospace, Michelin North America, and Volvo/Mack Trucks. Entigo is headquartered in Malvern, PA and is on the web at www.entigo.com .
Copyright © 2003 Entigo Corporation
Contact:
Elizabeth Murray
Entigo Corporation
610.524.8204
info.request@entigo.com
Entigo and Entigo Warranty are trademarks of Entigo Corporation. All other trademarks contained herein are property of their respective owners.
