Entigo serves a growing number of Fortune 500 companies in multiple industries. See how some of our customers are benefiting from our warranty expertise.
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ArvinMeritor,
Inc.
ArvinMeritor, Inc. is a premier $8-billion
global supplier of a broad range of integrated systems,
modules and components to the motor vehicle industry.
The company serves light vehicle, commercial truck, trailer
and specialty original equipment manufacturers and related
aftermarkets. Headquartered in Troy , Mich. , ArvinMeritor
employs approximately 32,000 people at more than 150 manufacturing
facilities in 27 countries.
Entigo Warranty is enabling their
call center to enter claims through a web based interface
allowing them to diagnose problems on the spot and immediately
notify the dealer if the claim in covered by the warranty.
As a result, ArvinMeritor is able to provide better customer
service and dealer satisfaction.
View
press release
View
case study
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Eaton
Eaton is a global diversified industrial
manufacturer with 2002 sales of $7.2 billion that is a
leader in fluid power systems; electrical power quality,
distribution and control; automotive engine air management
and fuel economy; and intelligent systems for fuel economy
and safety in trucks. Eaton has 51,000 employees and sells
products in more than 50 countries .
Eaton is utilizing Entigo Warranty
to reduce the cost of warranty administration through
automatic processing of claims and as a result is improving
customer satisfaction.
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General
Motors Corporation
Allison Transmission, a part of General
Motors' Powertrain division, leads the world in the design,
manufacture and sales of medium-and heavy-duty automatic
transmissions for trucks, buses, off-road and military
vehicles and RVs.
Entigo Warranty is enabling Allison
Transmission to provide a global warranty claims processing
solution offering web-based accessibility to distributors
and dealers. As a result of Entigo Warranty, customer
service and satisfaction increased.
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Michelin
North America
Michelin produces and sells tires for all kind of vehicles,
including passenger car, light and heavy trucks, 2-wheels,
aircraft, agricultural, earthmover vehicles, space shuttle,
and develops suspension and anti-vibration systems. Michelin
counts 80 production sites in 5 continents has 130 000
employees and sales operations in over 170 countries.
The Group achieved around $15.6 billion sales in 2002.
Entigo enabled to assist Michelin
achieve its goal of offering easy distributor access to
the company and vital information through a secure web
site. Order management, customer information management
and inventory and price management needed to be part of
the solution. As a result of Entigo's help, Michelin now
has a system in place with over 3000 end users, 500 independent
tire dealers and more than 2500 ship-to locations. As
a result of working with Entigo, Michelin moved to first
place in customer service, increased sales and strengthened
channel partner loyalty.
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Volvo/Mack
Trucks
Volvo Trucks North America is a subsidiary
of Volvo Truck Corporation and AB Volvo, a publicly held
company headquartered in Gothenburg, Sweden . With
2002 sales of approximately $20 billion, Volvo's business
areas include heavy trucks, buses, construction equipment,
marine and industrial drive systems, aerospace, and financial
services.
Volvo Trucks North America selected
Entigo Warranty because of the robustness of the solution
along with Entigo's expertise and knowledge in the heavy
truck industry.
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